Global Privacy

Our Commitment to Your Privacy

Your privacy is very important to us. At White Seahorse, which is a subsidiary of Knowledge Clinic Ltd. we are strongly committed to protecting your privacy. You can navigate the majority of our site without giving us any personal information about yourself. Sometimes, however, we need additional information about you in order to provide the information or services you are requesting.

To protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on the home page of our site and will endeavour to make it available at every point where you may opt to provide us your personally identifiable information.

The information we collect on this site

This notice applies to all information collected or submitted on the Knowledge Clinic website. We collect information in several ways, which are described below:

  1. On some pages, you may register to receive information on an automated alert basis, including general information about Knowledge Clinic such as:
    - Press releases
    - News
    - RSS Feeds
    - Perspectives newsletters (as pdf downloads)
    - Presentations
    - Video and audio archives

    The personal information collected when you register to receive information on an automated basis is your contact information including email address. Each time you receive an automated email alert, you will have the option of cancelling your registration and removing your email from the database by simply clicking on the unsubscribe link at the bottom of each email alert message.

  2. On some pages, you may opt to provide us information about yourself if you are interested (a) in becoming a partner in our e-learning and other ventures; (b) in an employment opportunity; or (c) in having us participate at your events. The information requested will be based on your area of interest.

  3. On occasion, Knowledge Clinic may request that you voluntarily participate in a survey or poll on industry trends, your web site experience, or feedback on our services. Your responses will be anonymous unless you opt in to being contacted to provide further information regarding the survey. This information is collected for qualification and aggregate measurement purposes only.

  4. On some pages, you can register to receive customized information or access to webinars, newsletters, or information on specific products or services. This information is generally collected on "Contact Us," or download request forms where you can ask a Knowledge Clinic representative to contact you in order to answer questions or provide specific information. The personal information you provide on these forms may include your name, title, company name, address, contact numbers, and email.

  5. On some pages, you may choose to enter personal information about yourself that may allow you to access specific Knowledge Clinic information or services. For example, qualified patients or physicians may enter identifying information that allows them to access their Knowledge Clinic educational benefits, subscription services, or electronic products. Information of this nature is strictly protected and never shared on an individual level. Aggregate level data may be stored, analyzed, and shared with partners to allow us to tailor services and benefits to the needs of our subscribers.

The way we use information

We store the information you provide about yourself in a secure environment in order to provide you with the information, products, and/or services you request. The information is stored for the lifetime of the system unless you request that it be removed. You must opt-in or give consent for us to share your identifiable information with third parties, who would be bound by a confidentiality agreement. However, the information you provide us about yourself will be shared with Knowledge Clinic employees to the extent necessary to accommodate your request.

For example, if you provide your name, mailing address, telephone and email address and request more information about Knowledge Clinic services, this information will be shared with appropriate Knowledge Clinic personnel to fulfill your request. This information will not be shared with any outside third parties unless you select the check box to opt in on the registration page. Again, you can change your preferences on the registration page at any time.

We use non-identifying and aggregate information about the use of our Web site to improve the navigation, content, and design of our site. This information may include, for example, the most and least requested pages and the number of users from different countries, among other things.

Finally, unless otherwise excepted below, we would not use your personally identifiable information provided to us online for purposes other than those you requested without also providing you an opportunity to agree or otherwise limit such unrelated purposes.


Except as described above, we will not otherwise use or disclose any of your personally identifiable information, except to the extent reasonably necessary:

  1. to correct technical problems and malfunctions and when we process your information;
  2. to protect the security and integrity of our Web site;
  3. to protect our rights and property and the rights and property of others;
  4. to take precautions against liability;
  5. to comply with laws or to respond to judicial process; or
  6. to provide information to law enforcement agencies or for an investigation on a matter as applicable or otherwise required or permitted by law.

Our commitment to data security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Additionally, Knowledge Clinic has issued a global corporate policy for the protection of the confidentiality of individually identifiable information in accordance with applicable laws and regulations, regardless of the nature, source, or form of the information.

Cookies and other anonymous web tracking techniques

There are various ways, including one called “cookies”, which can be used to provide tailored information for you from a Web site. A cookie is a piece of data that a Web site can send to your browser, which may then store it on your system. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Knowledge Clinic uses cookies on our Web site in order

  1. to allow site visitors to personalize their experience by accessing information, products, and services relevant to their areas of interest,
  2. to track a user session within a subscribed product, and
  3. to prevent duplication in voting or participation in surveys.

We receive IP addresses in the normal course of the operation of our Web site. An IP address is a number assigned to you by your Internet service provider so you can access the Internet. Although we do receive IP addresses, we do not use them to identify you personally or disclose them to others.


A blog or "Web log" is a Web site with regular entries of commentary, descriptions of events, or other material such as graphics or video. It is often used to announce new products and services, to explain and clarify policies, or to react to public issues on certain topics. It also allows for informal interaction of the public with the company that is less formal than traditional press releases. It encourages dialogue rather than a monologue.

Knowledge Clinic may use a corporate blog on this Web site that can provide additional value to your experience on this Web site. It allows for enhanced transparency and personal accessibility to our company. Any blog associated with our website would have a moderator to assure that inappropriate content is not posted. When you participate in the Blog, your identity is anonymous unless you choose to make it public.

Our commitment to children's privacy

Protecting the privacy of the very young is especially important. For that reason, we do not intend to collect or maintain information at our Web site from those we know are under 13 years of age, and no part of our Web site is structured to attract anyone under 13.

How you can access or correct your information

You may update or remove the information you provided to us by using the Email Contact Form. To protect your privacy and security, we will also take reasonable steps to verify your identity before updating or removing your information. The information you provide us may be archived or stored periodically by us according to backup processes conducted in the ordinary course of business.

Links to other web sites

Our Web site may contain links to other Web sites. You should carefully review the privacy policies and practices of other Web sites, as we cannot control or be responsible for privacy policies or practices of third-party Web sites that are not our properties.

Notification of changes

As we provide more services on our Web site and as privacy laws and regulations evolve, it may be necessary to revise or update our Privacy Policy without notice, but we will post those changes on our Web site's home page so our users are aware of what information we collect, use and disclose. However, we will continue to protect your identifiable information.

Global privacy policy statement

In addition to our Web privacy statement, you can refer to our corporate privacy policy statement.

This privacy policy was last updated on May 15, 2011.


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White Seahorse (Reg. in Ireland, #444071) is a division of Knowledge Clinic Ltd.
Europe: Port Aleria, Rosnakilly, Kilmeena, Westport, Co. Mayo, Ireland - USA: PO Box 726, Mahwah, NJ 07430
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